Terms of Use

3.1 Age Requirement

The Platform is intended for adults. You must be at least 18 years old (or the age of legal majority in your jurisdiction, if higher) to register as a Contributor or a Client user. By using the Platform, you represent that you meet this age requirement. TadaIQ may require you to provide proof of age at any time. If you are under the required age, you must not use the Platform.

3.2 Legal Competence

You must have the legal capacity to enter into contracts. By agreeing to these Terms, you confirm that nothing legally prevents you from doing so (for example, you are not temporarily or permanently barred from using similar services under any law). If you are using the Platform on behalf of an entity (e.g., a company or NGO as a Client), that entity must be duly organized and able to enter into legally binding contracts, and you as its representative must be duly authorized.

3.3 Regional Restrictions

Given the Platform's focus on Francophone Africa, by using TadaIQ, you acknowledge that certain features or uses may not be available outside our supported countries. TadaIQ reserves the right to restrict or refuse service in certain jurisdictions if providing the service would violate applicable law or expose TadaIQ to legal liability. You also represent that you are not on any official sanctions or prohibited persons lists under applicable export control or economic sanctions laws. (For example, you are not designated by governments as a person with whom commerce is prohibited.)

4.1 Account Creation

To use TadaIQ as a Contributor or Client, you will need to create an account and provide certain information. Contributors typically register through the mobile app by providing a valid email address (or other allowed credentials) and setting a password, and may be required to provide additional profile information (such as name, age, location, phone number, etc.). Clients typically register or are onboarded via the web platform, providing organization details and an authorized contact person's information. All information you provide during account setup must be truthful, accurate, and up-to-date. You agree to update your information as needed to keep it accurate.

4.3 Account Use and Responsibility

You are responsible for all activities that occur under your account. This means that if you are a Contributor, any Task submissions made via your account are deemed to be made by you. If you are a Client, any actions taken (such as posting tasks or accessing data) via your account are deemed authorized by you. You must not register for more than one Contributor account, and Clients must not maintain duplicate accounts for the same organization without our permission. You must not sell, transfer, or allow others to use your account except as permitted in writing by TadaIQ.

4.4 Account Termination and Suspension

TadaIQ reserves the right to suspend or terminate your account at any time if we have reason to believe that you have violated these Terms, created multiple fraudulent accounts, provided false information, or engaged in any conduct that could harm TadaIQ, other users, or third parties. We may also suspend your account if required by law or if our compliance checks (e.g., KYC - Know Your Customer, anti-fraud, or sanctions screening) deem it necessary. In case of termination or suspension, we will, where legally permissible, notify you of the action and the general reason for it.

Compliance with Laws

TadaIQ is committed to complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) for users in the European Economic Area, the California Consumer Privacy Act (CCPA) for California residents, and relevant privacy laws in African countries where we operate (for example, laws in Côte d'Ivoire and other Francophone African jurisdictions concerning personal data). We apply high standards of data privacy and security to all user data, regardless of region.

Personal Data of Contributors

When Contributors sign up and use the app, TadaIQ may collect personal data such as their name, contact information, demographics, and location (especially when location is relevant to Tasks). We use this information to personalize task assignments, prevent fraud, and process payments. We anonymize or pseudonymize Contributor data when sharing Task results with Clients — typically, Clients see aggregated data and do not see personal identifiers of individual Contributors. If any personal data about you is to be shared with a Client (for example, if a survey specifically asks for personal information to be collected), TadaIQ will ensure appropriate consent is obtained and that the Client must handle that data lawfully.

Personal Data of Clients

If you are an individual acting as or for a Client, we may collect your work contact information and any other information you provide about your organization. We use this to manage the account, provide services, and send communications. For analytics and improvement of our Platform, we may track usage patterns, but will keep Client data confidential per Section 7.3.

Rights of Data Subjects

If GDPR or similar laws apply to your data, you have certain rights, such as the right to access data we hold about you, to request correction or deletion of your data, to object to or restrict certain processing, and to data portability. The Privacy Policy and our internal processes explain how you can exercise these rights (e.g., by contacting our data protection officer or support). If you are a California resident under CCPA, you have the right to know what categories of personal data we collect, the right to opt-out of certain data sales (though TadaIQ does not sell personal data to third parties for profit), and the right to request deletion of your data, subject to some exceptions. TadaIQ will not discriminate against any user for exercising their privacy rights.

Data Security

We implement reasonable and appropriate security measures to protect personal data against unauthorized access, loss, or misuse. However, no system is 100% secure. By using the Platform, you acknowledge that there are inherent risks in transmitting information over the internet, and you agree that TadaIQ is not liable for breaches beyond our reasonable control (such as sophisticated attacks despite our safeguards).

Data Transfers

The Platform's servers or service providers may be located in multiple countries. By using TadaIQ, you understand that your data may be transferred to and processed in countries outside your own. Where we transfer personal data internationally (for example, from the EU to outside), we will use lawful transfer mechanisms (such as standard contractual clauses or verifying the recipient is under an adequate framework) to ensure your data remains protected. If required by law, we will seek your consent for cross-border transfers.

14.1 By You

You may stop using the Platform at any time. If you wish to delete your Contributor or Client account, you may do so by contacting TadaIQ support or through any account settings we provide. Deleting your account will terminate your ability to log in, but certain provisions of these Terms will survive (see Section 15.7 below). If you are a Client with a paid subscription or ongoing campaign and you wish to terminate early, the terms of your separate agreement (if any) will govern any refund or early termination consequences; if no separate agreement, no refund will be provided for the current service period, and you will remain liable for any unpaid fees for services already rendered.

14.2 By TadaIQ

We may suspend or terminate your access to all or part of the Platform if we believe you have violated these Terms, or for security, legal, or operational reasons. We may also suspend the Platform or any part of it at any time in our discretion (for example, to discontinue a feature or service). In most cases, if the issue is fixable, we will provide you with a warning or an opportunity to remedy the violation before termination; however, in serious or urgent cases (e.g., fraud, safety issues, repeated abuses), we may disable or terminate immediately. If you are a Contributor and your account is terminated due to misconduct, you may forfeit any accumulated rewards that have not yet been paid out, especially if they resulted from rule violations. If you are a Client and your account is terminated for breach of Terms or unlawful conduct, you will likewise not be entitled to any refund for services already paid.

14.3 Effect of Termination

Upon any termination of your account, whether by you or us, your right to use the Platform will cease. You must immediately stop using any Platform credentials, and any licenses granted to you (for example, to use the app or access the data) will end. However, any data that was already collected and any rights that were already granted to TadaIQ or Clients will remain in effect. For example, even if you delete your Contributor account, TadaIQ and the relevant Client still retain the license to use any Submission you already provided. Likewise, if you are a Client and terminate your account, TadaIQ may retain and use (in aggregated/anonymized form) the data from your campaigns for its legitimate purposes (as outlined in these Terms and our Privacy Policy).

Any provisions of these Terms that by their nature should survive termination (such as indemnities, limitations of liability, intellectual property provisions, accrued rights to payments, and dispute resolution clauses) shall survive.

15.1 Changes to These Terms

TadaIQ may update or revise these Terms from time to time. If we make material changes, we will notify users by posting the updated Terms on our website and/or through the mobile app, or by sending you an email or notification. The notice will indicate the effective date of the new terms. It is your responsibility to review the Terms periodically. By continuing to use the Platform after new Terms take effect, you agree to be bound by the revised Terms. If you do not agree to the updated Terms, you must stop using the Platform before the changes take effect and, if applicable, cancel your account.

15.2 Communications

You agree that we may communicate with you electronically (for example, by email or via the app) regarding security, privacy, and administrative issues relating to your use of the Platform. You are responsible for keeping your contact information up-to-date so that you can receive notices. For contractual purposes, you consent to receive communications from TadaIQ in electronic form. You may opt out of non-essential communications (like marketing) via the provided channels, but essential communications about your account or services are necessary for the Platform's functioning.

15.3 Governing Law

These Terms and any disputes arising out of or relating to them or the use of the Platform shall be governed by and construed by the laws of the Republic of Côte d'Ivoire, without regard to its conflict of law principles. We chose this neutral jurisdiction in line with TadaIQ's African regional operations. If you access the Platform from outside Côte d'Ivoire, you do so on your initiative and are responsible for compliance with any local laws.

15.4 Dispute Resolution and Jurisdiction

Except where prohibited by law, any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall first be attempted to be resolved amicably through good-faith negotiations between you and TadaIQ. If we cannot resolve the dispute informally within a reasonable time, then, subject to any applicable law that provides otherwise, the courts of Côte d'Ivoire (for example, the Commercial Court in Abidjan, if appropriate) shall have exclusive jurisdiction to settle the dispute. You and TadaIQ each agree to submit to the personal jurisdiction of such courts. Arbitration Clause: We have intentionally omitted any mandatory arbitration clause to ensure enforceability within the African regional context. However, if both parties mutually agree, we may choose to submit the dispute to arbitration or mediation in a neutral venue at that time.

15.5 Class Action Waiver

To the extent permitted by law, you and TadaIQ agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. This means, as allowed by applicable law, no class actions, collective arbitrations, or other representative claims can be pursued by either party against the other.

15.6 No Waiver

TadaIQ's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of TadaIQ.

15.7 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms will remain in full force and effect. The invalid provision shall be deemed modified to the least degree necessary to remedy the invalidity while retaining as much of the original intent as possible.

15.8 Entire Agreement

These Terms (along with any additional agreements or policies referenced, such as the Privacy Policy and any Client-specific agreements) constitute the entire agreement between you and TadaIQ regarding the Platform. They supersede all prior understandings or agreements (whether oral or written) regarding the same subject matter. In case of any inconsistency between these Terms and any separate written agreement you have with TadaIQ, the terms of that separate agreement will control for the matters it explicitly covers.

15.9 Assignment

You may not assign or transfer any of your rights or obligations under these Terms without TadaIQ's prior written consent. TadaIQ may freely assign or transfer these Terms (in whole or in part) as part of a corporate reorganization, merger, acquisition, or to any other entity that continues the business of providing the Platform. These Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

15.10 Language

These Terms are written in English. If we provide a translation in French or another language for convenience, the English version shall prevail in the event of any conflict or ambiguity in interpretation (unless prohibited by local law). All communications and notices to be made or given under these Terms must be in English (or in another language if we explicitly agree).